Privacy Policy

Effective Date: September 5, 2025
Domain: BioActiveBalance.com

At BioActiveBalance.com (“we,” “our,” or “us”), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website.

1. Information We Collect

We may collect the following categories of information:

  • Personal Data: such as your name, email address, phone number, billing and shipping details when you make a purchase or contact us.

  • Technical Data: such as IP address, browser type, operating system, and browsing behavior.

  • Cookies and Tracking Data: as further explained in our Cookie Policy.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders.

  • Provide customer support.

  • Improve our website, services, and product offerings.

  • Send you updates and promotional communications (with your consent).

  • Comply with legal and regulatory obligations.

3. Sharing of Information

We do not sell personal data. We may share your information with:

  • Third-party service providers (payment processors, delivery services, IT providers).

  • Legal authorities if required by law.

  • Business partners in the event of a merger, sale, or acquisition.

4. Data Retention

We retain personal data only for as long as necessary for the purposes described above or as required by applicable law.

5. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access, correct, or delete your personal data.

  • Restrict or object to data processing.

  • Opt out of marketing communications.

  • File a complaint with a data protection authority.

6. Security

We apply appropriate technical and organizational measures to protect your personal data, but no transmission over the internet can be guaranteed as 100% secure.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
Email: info@bioactivebalance.com